Is there a specific time slot for entry into the exhibition?

All ticket-holders are MANDATORY/COMPULSORY to check-in to the exhibition by reserving their spot before you visit the exhibition (Subject to availability), even on weekdays, weekends, and public holidays. You may still visit the exhibition on the designated date if you fail to make a reservation; however, there is possibility that you may not be able to visit the exhibition at your preferred time slot. To reserve your spot, please click "Make Reservation" in the e-ticket email (buying from official website) or visit the organiser's reservation link.

Can we buy tickets at the exhibition itself?

Yes, once the exhibition is open, you can buy tickets on spot by scanning the QR code and reaching our official website, or buy tickets on the spot in our gift shop. All tickets will be for same day entry only.

Are tickets valid for 1 person only?

Yes, tickets only admit 1 person, depending on the ticket category purchased. One ticket cannot be used for multiple persons for entry.

I bought my ticket from the official website. Who do I contact with questions or concerns?

If you have any questions or concerns about your ticket, please contact the organizer directly via email (spaceandyou.malaysia@gmail.com) or WhatsApp (https://wa.me/+60172640858).

Can I use a ticket purchased from a non-authorized seller?

No, tickets purchased from non-authorized sellers will not be honored. The organizer reserves the right to refuse admission to anyone unable to verify the identity of the ticket purchaser or the validity of the ticket.

Is there a refund or exchange policy for tickets?

No, all ticket sales are final. There are no refunds or exchanges. We apologize for any inconvenience this may cause. However, tickets are transferrable to your friends and relatives.

How do I redeem my ticket for the Space&You event?

To redeem your ticket for the event, please present the QR code on your ticket at the event entrance. Please make sure that the QR code is valid and has not been used for check-in before. If you have any issues with your ticket, please contact the organizers directly for assistance.

What is a weekday pass?

The weekday pass is only available for visits during weekdays (Monday - Thursday, except Public Holidays), and it is required to reserve your spot on the organiser's website.

Is there a limit to the number of people entering the exhibition?

There will be certain crowd control SOPs, in order to adhere to fire safety rules as advised by authorities. As such, there is a queue system, and ushers will assist to move visitors through the exhibition in an orderly fashion.

Are there any discounted rates for school groups?

If you wish to organise school groups, please do contact the organiser at (https://wa.me/+60172640858) (business hours: 9:30am-6:30pm) OR by email (spaceandyou.malaysia@gmail.com).

Can my child go in for free?

Children under 83cm in height and seniors aged 60 or above are allowed free entry. But they must be accompanied by at least 1 family member who purchase tickets.

Is the event space wheelchair accessible?

The event space is wheelchair accessible, only pram/ stroller is not allowed.

What is Space&You: The Exploration Experience?

Aerospace & universe - two mysterious fields - have been wonderfully integrated by Space&You. Through various display methods, we have created a new world filled with both the charm of aerospace technology and the aesthetic wonder of the universe.

Where is the exhibition located?

The exhibition is located at Level 2 – L2.37, of Toppen Shopping Centre.

What are the opening times for the exhibition?

The opening times for Space&You: The Exploration Experience is 10:30am – 10:00pm every day.

When does the exhibition end?

The Space&You exhibition ends on 20th March, 2024.

How long do we need to go through the Space&You exhibition?

The exhibition takes an estimated 1-1.5 hour from start to finish, though it depends on every individual.

How can I find out more about the Space&You event?

To learn more about the event, visit the official website at http://spaceandyou.com.my/. You can find information about the exhibition, tickets, location, and more on the website. You can also contact the organizers directly via email (spaceandyou.malaysia@gmail.com) or WhatsApp (https://wa.me/+60172640858) for any further questions or concerns.

Who is responsible for the content of the Space&You event?

The event is organized by Meta Doers Innovation SDN BHD. If you have any questions or concerns about the event, please contact the organizers directly via email (spaceandyou.malaysia@gmail.com) or WhatsApp (https://wa.me/+60172640858).

Can I leave my child alone in the exhibition?

You are not advised to leave your children unattended in the exhibition, as the organiser will not be responsible for the safety of your unattended child.

Is Space&You safe for people with photosensitive epilepsy?

Space&You: the Exploration Experience does not include smoke, haze, or strobe lights. While the projected images and animations within the experience are slow-moving, please be advised that some moving light may trigger seizures in some people. If you are sensitive to moving light or have been diagnosed with photosensitive epilepsy, please be cautious and let our friendly staff know if you are feeling unwell.

Can we bring food and drinks into the exhibition?

Food and drinks are not allowed in the exhibition proper, unless otherwise specified.

Are there any merchandise we can buy in the exhibition?

Yes, there is a selection of curated merchandise in relation to the exhibition, at the end of the journey.

Are there lockers for my belongings in the exhibition?

The organiser does not provide lockers in the exhibitions.

Can I organise a private event within the exhibition?

If you have any enquiries for event bookings, please do contact the organiser at (https://wa.me/+60172640858) (business hours: 9:30am-6:30pm) OR email to (spaceandyou.malaysia@gmail.com).

How do I partner with the Space&You exhibition?

For any enquiries on brand partnership, please do contact the organiser at (https://wa.me/+60172640858) (business hours: 9:30am-6:30pm) OR email to (spaceandyou.malaysia@gmail.com).

What sizes are available for the space suit?

There are 4 sizes detail as following:
XS : Height below 115cm
S : Height between 116-145cm
M : Height between 146-165cm
L : Height between 166-180cm

How long will be each section of the space suit experience?

The space suit experience will be last for an hour. Visitor late for the reserved time slot will have their experience time shortened, or visitors can wait for the next section to have full experience.

All ticket-holders are MANDATORY/COMPULSORY to check-in to the exhibition by reserving their spot before you visit the exhibition (Subject to availability), even on weekdays, weekends, and public holidays. You may still visit the exhibition on the designated date if you fail to make a reservation; however, there is possibility that you may not be able to visit the exhibition at your preferred time slot. To reserve your spot, please click "Make Reservation" in the e-ticket email (buying from official website) or visit the organiser's reservation link.

Once the exhibition is open, you can buy tickets on spot by scanning the QR code and reaching our official website, or buy tickets on the spot in our gift shop. All tickets will be for same day entry only.

Tickets only admit 1 person, depending on the ticket category purchased. One ticket cannot be used for multiple persons for entry.

If you have any questions or concerns about your ticket, please contact the organizer directly via email (spaceandyou.malaysia@gmail.com) or WhatsApp (https://wa.me/+60172640858).

Tickets purchased from non-authorized sellers will not be honored. The organizer reserves the right to refuse admission to anyone unable to verify the identity of the ticket purchaser or the validity of the ticket.

All ticket sales are final. There are no refunds or exchanges. We apologize for any inconvenience this may cause. However, tickets are transferrable to your friends and relatives.

To redeem your ticket for the event, please present the QR code on your ticket at the event entrance. Please make sure that the QR code is valid and has not been used for check-in before. If you have any issues with your ticket, please contact the organizers directly for assistance.

The weekday pass is only available for visits during weekdays (Monday - Thursday, except Public Holidays), and it is required to reserve your spot on the organiser's website.

There will be certain crowd control SOPs, in order to adhere to fire safety rules as advised by authorities. As such, there is a queue system, and ushers will assist to move visitors through the exhibition in an orderly fashion.

If you wish to organise school groups, please do contact the organiser at (https://wa.me/+60172640858) (business hours: 9:30am-6:30pm) OR by email (spaceandyou.malaysia@gmail.com).

Customers are advised to wear pants during the space suit experience session to make it easier to put on the space suit.

Children under 83cm in height and seniors aged 60 or above are allowed free entry. But they must be accompanied by at least 1 family member who purchase tickets. Each ticket purchase allow 1 eligible family member attend for free.

The event space is wheelchair accessible, only pram/ stroller is not allowed.

Aerospace & universe - two mysterious fields - have been wonderfully integrated by Space&You. Through various display methods, we have created a new world filled with both the charm of aerospace technology and the aesthetic wonder of the universe.

The exhibition is located at Level 2 – L2.37, of Toppen Shopping Centre.

The opening times for Space&You: The Exploration Experience is 10:30am – 10:00pm every day.

The Space&You exhibition starts on 3rd December 2023.

The Space&You exhibition ends on 20th March, 2024.

The exhibition takes an estimated 1-1.5 hour from start to finish, though it depends on every individual.

To learn more about the event, visit the official website at http://spaceandyou.com.my/. You can find information about the exhibition, tickets, location, and more on the website. You can also contact the organizers directly via email (spaceandyou.malaysia@gmail.com) or WhatsApp (https://wa.me/+60172640858) for any further questions or concerns.

The event is organized by Meta Doers Innovation SDN BHD. If you have any questions or concerns about the event, please contact the organizers directly via email (spaceandyou.malaysia@gmail.com) or WhatsApp (https://wa.me/+60172640858).

You are not advised to leave your children unattended in the exhibition, as the organiser will not be responsible for the safety of your unattended child.

Space&You: the Exploration Experience does not include smoke, haze, or strobe lights. While the projected images and animations within the experience are slow-moving, please be advised that some moving light may trigger seizures in some people. If you are sensitive to moving light or have been diagnosed with photosensitive epilepsy, please be cautious and let our friendly staff know if you are feeling unwell.

Food and drinks are not allowed in the exhibition proper, unless otherwise specified.

Yes, there is a selection of curated merchandise in relation to the exhibition, at the end of the journey.

The organiser does not provide lockers in the exhibitions.

If you have any enquiries for event bookings, please do contact the organiser at (https://wa.me/+60172640858) (business hours: 9:30am-6:30pm) OR email to (spaceandyou.malaysia@gmail.com).

For any enquiries on brand partnership, please do contact the organiser at (https://wa.me/+60172640858) (business hours: 9:30am-6:30pm) OR email to (spaceandyou.malaysia@gmail.com).